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Full Project – Impact of employees absenteeism on the performance of local government workers

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CHAPTER ONE: INTRODUCTION

1.1 Background to the Study

Absenteeism is defined as a failure to report and stay at work as programmed, in spite of any cause (Cascio, 2010). In relation to Human Resources management absenteeism is the proportion of work days missing through member of staff illness or absence in the place of work (Boxall, Purcell, & Wright, 2017).

In general, absenteeism can be defined as a consistent failure to appear, particularly for work or other usual duty. Workers may take a leave or not report to work for a diversity of reasons, some of these may be unmanageable factors like illness, urgent situation, accidents and other reasons; on the other hand also employees may also take leave while they are able to be present at work. For that reason, when recruits are absent in the workplace with any cause whether legally or not, all these kinds of absence from work are termed as absenteeism of workers in the workplaces.

Although all employers are aware that sometimes absences are inevitable, reduced attendance by employees can affect the bottom line by harmfully impacting output, work excellence, self-confidence and customer service and satisfaction. There are numerous contributing reasons that impact on an organization’s objectives but one of the most costly is absenteeism. Employers need to handle all forms of non-attendance in a fair and transparent way to reduce disharmony in the workplaces.

By definition, Local Governments are the rank of government that are contiguous to the community and consequently responsible for serving the political and material needs of citizens and communities at a specific local area. Such areas could be a rural setting or an urban setting, a village, a town, a suburb in a city or a city, depending on the dimension or size (Citation).

The objective of Ankpa as a local government area is to provide efficient services to the community at large. Ankpa local government area of Kogi state experiences a problem of employees’ absenteeism which impacts on organizational effectiveness and on the performance of employees.

This study therefore examined the impact of employees’ absenteeism on the performance of local government workers using Ankpa local government area of Kogi state as the study area.

1.2 Statement of the Problem

Employees’ absenteeism has been in the middle of the serious troubles facing majority of the workplaces for years particularly in the government authorities. Employee absence at the place of work does not only affect someone or an employee who is absent at the workplace, but rather the employees in general and their departments are affected. From the economic point of view, absenteeism leads to the loss of potential productivity plus the increased government expenditure on needless interventions. For example, overtime costs and other benefits to workers may be required to make up work. Absenteeism reduces spirits of others and hence low output of an organization (Warren, 2012).

The functions of Local Government Authorities are disadvantaged due to workers absenteeism. This problem is one of the main harms facing many sectors in Nigeria. Small percentage of workers absenteeism may cause considerable amount of production lost. Workers absenteeism directly affects the production and productivity. It causes a replacement which is costly and time consuming, so many formalities have to be followed to maintain and replace a person hence during that time production is hindered to a great extent.

In light of the above stated problems, this study therefore tends to examine the impact of employees’ absenteeism on the performance of local government workers, taking into consideration Ankpa local government area of Kogi state.

1.3 Objectives of the Study

The broad objective of this study is to examine the impact of employees’ absenteeism on the performance of local government workers.

The objectives of the study were to;

identify the level of absenteeism at Ankpa local government area
investigate the attempts made by the management of Ankpa local government area in tackling the problem of employees’ absenteeism.

recommend strategies that can be used by Ankpa local government area to reduce staff absenteeism and stabilize performance.

1.4 Research Questions

This study was advanced at providing answers to the following questions;

What factors influence employees’ absenteeism at Ankpa local government area?
How does the management of Ankpa local government area tackle workers’ absenteeism?

What strategy can be used by the management of Ankpa local government area to reduce high level of absenteeism?

1.5 Significance of the Study

The findings of this study will make solid suggestions to Ankpa local government area to trim down employees’ absenteeism. It is hoped that this study will also help other Local Government Authorities in Nigeria and offer advice for improving organizational effectiveness and workers performance.

The study also will if possible suggest some of the basic approaches and methods that can be used by Ankpa local government area and other practitioners opted to solve the trouble of absenteeism. The study will help to assure the desire of the researcher and target of carrying out the schoolwork of interest which will be fundamentally done to comply with the necessities of writing a research report which partially lead to the award of the National Diploma in Business Administration and Management.

Also it will be able to give an insight into the various troubles associated by absenteeism which governmental institutions face in their effort to employ skills acquired from the training and thereby advise solutions to help reduce the circumstances.

Basically, the rationale of this study will guarantee that the results are used to bring some helpful changes in running of the diverse development programs both at the district, region and national levels, ultimately leading to better transformations.

1.6 Scope of the Study

This study was based in Ankpa local government area of Kogi state. All employees working in the Ankpa local government area were included to participate in this study. The results of this study will be useful in addressing harms linked with employees’ absenteeism in Ankpa local government area.

1.7 Limitation of the Study

The study area has a considerable staff strength that could facilitate adequate reliability and validity of the study. Moreover, accessibility and/or availability of data to the researcher coupled with time and financial constraints are the limitations of the study.

1.8 Definition of Terms

Absenteeism: .

Employees: .

Local Government Area:

Performance:

Productivity: It is the “quantity or volume of the product or service that an organization provides”.

Effectiveness: This is concerned with the art of getting the right things done, in the right way, at the right time and for the right purpose.

Efficiency: It is concerned with achieving an objective or producing product at the least cost to enhance organization achieves the main objective.

Organization: An enterprise established by a person or group of individuals; government in order to provide goods and services for the satisfaction of human needs.

Management: This is the process of planning, organizing, directing and controlling both human and non-human resources effectively and efficiently towards the attainment of organizational goal.

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