ASSESSMENT OF INFORMATION AND COMMUNICATION TECHNOLOGY COMPETENCIES POSSESSED BY OFFICE TECHNOLOGY AND MANAGEMENT LECTURERS IN TERTIARY INSTITUTIONS IN ANAMBRA AND ENUGU STATES

ABSTRACT

This study was undertaken to assess the information and communication technology competencies possessed by office technology and management lecturers in tertiary institutions in Anambra and Enugu states. The study adopted a descriptive survey design. Four research questions guided the study while four hypotheses were tested at 0.05 level of significance. The population for the study consisted of 113 office technology and management lecturers. The entire population was studied. A validated questionnaire containing 50 items was used for data collection. The arithmetic mean and standard deviation were used to analyze data in respect of the research questions while the z-test and ANOVA were used to test the hypotheses at 0.05 level of significance. It was found that respondents possessed only computer operation competencies to a high extent and networking, telecommunication and media competencies to a low extent. There was no significant difference in the mean ratings of the respondents in their possessed information and communication technology competencies based on gender, teaching experience, educational qualification and institution type. It was concluded, based on the findings of the study, that the respondents can hardly produce graduates with information and communication technology competencies. The implication of this study is that the respondents need re-training to acquire relevant information and communication technology competencies to be able to inculcate them in their students. Consequently, it was recommended, among other things, that office technology and management lecturers should be sponsored for adequate training and that government should provide adequate ICT facilities and resources for tertiary institutions office technology and management programs.

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TABLE OF CONTENTS

Page

TITLE PAGE                                                                                                               ii

APPROVAL PAGE                                                                                                    iii

ACKNOWLEDGEMENT                                                                                          iv

ABSTRACT                                                                                                                 v

TABLE OF CONTENTS                                                                                          vi

LIST OF TABLES                                                                                                      xi

LIST OF APPENDICES                                                                                           xiii

CERTIFICATION                                                                                                       xiii

DEDICATION                                                                                                            xiv

CHAPTER ONE: INTRODUCTION                                                                     1

Background to the Study                                                                              1

Statement of the Problem

8

Purpose of the Study

9

Significance of the Study

9

Scope of the Study

11

Research Questions

12

Hypotheses

12

5

CHAPTER TWO: REVIEW OF RELATED LITERATURE                            14

Conceptual Framework

15

Information

15

Communication

16

Technology

18

Information and Communication Technology.

20

Competencies

23

OTM Education and OTM Lecturers

25

Theoretical Framework

30

Theories of Learning and their Relevance in ICT

Competencies for Teaching OTM Courses

30

Theoretical Studies

43

Forms of OTM Education and Offering

Institutions

43

Qualifications and Qualities of OTM Lecturers

45

The Role of OTM Teachers in preparing secretaries in ICT era

47

ICT Competencies in teaching and learning OTM Education

49

Conditions for Effective OTM Education program execution.

69

Related empirical studies

70

Summary of related literatures reviewed

75

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CHAPTER THREE: METHOD

78

Research Design

78

Area of the Study

78

Population of the Study

79

Instrument for Data Collection

81

Validation of the Instrument

81

Reliability of the Instrument

82

Method of Data Collection

82

Method of Data Analysis

83

CHAPTER FOUR:PRESENTATION AND ANALYSIS OF DATA

85

Section B: Answering Research Questions

85

Research Question 1

85

Research Question 2

87

Research Question 3

89

Research Question 4

90

Section C: Hypothesis Testing

92

Hypothesis 1

92

Hypothesis 2

93

Hypothesis 3

94

Hypothesis 4

95

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Summary of the Findings

96